Return Policy

We are confident that you will love your Doca Pet goods, however, if you are unsatisfied for any reason, simply let us know within 30 days and we will refund then full purchase price.

All Doca Pet items must be unopened, in original packaging, and in like-new condition. The customer is responsible for the return shipping fee on these items.

Returned items must be purchased directly from Docapet.com. Any original shipping and handling charges are not refundable. After 30 days we reserve the right to refuse refund or exchange.

Return Conditions

  • Item(s) must have been purchased directly from Doca Pet.
  • Item(s) must be returned within 30 days of receipt.
  • Verify that the item(s) are clean, in as “like-new” condition as possible, with all packing materials.
  • Ship to the address provided by customer support
  • Please allow 14 days from the time we receive the return for the items to be inspected and for your refund to be issued.

* Returns without prior authorization may not be accepted. If returned items don’t meet the above criteria they may be subject to a 20% restocking fee.